Product ideas

Add profile to start gathering data before subscribe to a plan

Sometimes, we know that we'll use Quintly only on a future date. Ex: elections this year in Brazil starts on august. In this case, its interesting to add now the profile of candidates to have sufficient data to analyze when election starts.

  • Leonardo Mello
  • Feb 28 2018
  • Will not implement
  • Feb 28, 2018

    Admin Response

    Hi Leonardo, thanks for reaching out. I am sorry to state we can't offer such a feature in general. Constantly tracking the Social Media properties you are interested in is what drives most of our cost. Offering to do the full tracking before you actually start paying means offering the service without a payment in return and this won't work out for us economically.

    What I definitely see where we need to get more transparent is what and how much historic data to expect once you start tracking a Social Media property using our service. This is something we have not clearly defined yet, currently it depends on how much historics we have available. We'll take that as a todo on our side and will strive for being more transparent here.

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  • Leonardo Mello commented
    February 28, 2018 11:16

    Ok, thanks. I suggested, because with Socialbakers, this is possible via their account managers. Years ago, I just sended a list with a lot of pages to add to their database and was ok.

  • Admin
    Frederik Born commented
    February 28, 2018 15:53

    I think that makes sense. In general there is a difference between general tracking of a profile and the "full" tracking, which includes a lot more data points. I agree with you regarding the general one, which is mainly about catching the data points that can't be imported for the past at the point you start tracking it with our solution. We definitely have this on our list to make this whole process more transparent and also better explain the general tracking vs. the "full" one and what to expect in terms of historics when starting to track a profile with our solution.

  • Eugene Lewis commented
    October 29, 2019 13:20

    thank you