Product ideas

 

Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit APP-I-519 Instagram Stories including historical data.

Allow access to historical Instagram Stories data past the current 24 hour window Merged

Currently, Quintly allows users to access data for Instagram Stories only for the 24 hour period that a Story is active. In order to capture the true amount of activity that took place on a Story, a Quintly user would have to time it to the final minutes that a post is active. This is not efficient for users to have to do this.
 
The Instagram Insights on the mobile app allows users to gather data for Stories up to a week after it has completed. It would be ideal if Quintly store historical Stories data to make gathering and utilizing the full picture of data more efficient for users.
 
I have spoken with a customer service rep about this in chat and understand that it is not currently a high priority to implement this historical feature. I am writing this Product Idea request to express that for end users, this feature is in fact a very big need. Please implement as soon as possible. Thank you.
  • Guest
  • Dec 1 2017
  • Shipped
  • Dec 4, 2017

    Admin Response

    Hi Vicky and Jennifer, thanks for handing in this idea. We are definitely aware and have heard this feature request by other clients as well. As of now Instagram itself does not offer historic access and we are checking right now if we can build up history on our side by taking regular snapshots. I can't give a timeline yet but have linked this idea with an already existing idea for the same topic. Following this ticket you will definitely be notified once it's implemented.

    In the meanwhile there are other ways by using our API or Google Big Query / Tableau integration to take out the data and build up history on your side or within Google Big Query. Let's discuss in person how we can proceed and if these options are realistic for you. You can reach out to me by email directly at fred@quintly.com and we can explore what we can do short-term.

  • Jennifer MacLean commented
    December 01, 2017 23:35

    Hi Quintly team, I am commenting on my team member's post above.  I am her manager and have been using your platform for 6 years and hope to continue for many more to come.  We really need to know ASAP whether or not the above feature can be added to your roadmap and the timing.  In the past I have worked directly with Alex and he has been very responsive to my requests.  Please let us know, so we can understand what other options we will have to pursue if you are unable to action it.

     

    Thanks.

    Jennifer MacLean